Emergency plumbing
Emergency plumber: what to do before help arrives
Simple steps to reduce damage during an urgent leak or plumbing failure before an engineer attends.
3 min read
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Turn off the water if safe
Locate the stop tap and isolate the water supply where practical. For appliance leaks, local isolation valves may also help.
Protect electrics and finishes
Avoid using affected electrical fittings and move belongings away from water. Contain drips with buckets or towels if the area is safe.
Give clear access details
When you call, explain the source of the leak, property type, access arrangements and any immediate safety concerns.