Website and service terms for Gas Services customers.
Last updated 13 July 2026. These terms set out the basis for using the website and requesting services.
Enquiries and quotes
Submitting a form or message does not create a confirmed booking. Quotes are based on the information available and may change if the job scope changes.
Appointments
Appointment times are arranged in good faith. Access, parking, parts availability, safety concerns and previous urgent work can affect timing.
Emergency work
Emergency call-outs are subject to engineer availability. Safety advice given before attendance should be followed carefully.
Customer responsibilities
Customers should provide accurate information, safe access to the property and notice of any known hazards or access restrictions.
Website content
Website information is general guidance and does not replace an engineer inspection or formal safety advice for a specific property.