Emergency Call-Out
A leak, failed heating system or boiler fault can disrupt the whole property. Gas Services prioritises urgent calls, helps you make the situation safer and aims to restore essential services quickly.
Practical emergencies support
Every appointment is handled with clear communication, careful diagnostics and a tidy finish.
Urgent leaks, no heating and no hot water support
Telephone guidance before arrival where useful
Priority attendance subject to engineer availability
Make-safe work and repair advice
A straightforward process from first call to sign-off
You get plain advice before decisions are made, with safety and property care kept central throughout.
- 1Take key safety and access details by phone
- 2Advise immediate steps before arrival
- 3Attend, diagnose and make safe
- 4Repair where possible or plan the next step
Emergency Call-Out FAQ
Answers to the questions customers usually ask before booking this service.
What should I do if I smell gas?+
Turn off the gas at the meter if safe, open windows, avoid switches and flames, leave the property and call the National Gas Emergency Service on 0800 111 999.
Are emergency appointments always available?+
Emergency attendance depends on location, time and engineer availability. We will be clear about realistic timings.
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