Gas ServicesGas, plumbing and heating
FAQ

Straight answers before you book.

Find practical answers about appointments, safety, landlord certificates, emergency issues and how to request a quote.

Notebook and laptop used to plan a service appointment
Questions

Before you contact us

If your situation is urgent, calling is usually faster than sending a form.

Are your engineers Gas Safe registered?+

Gas work should only be completed by appropriately registered engineers. Gas Services works to current UK gas safety expectations and will confirm engineer credentials before gas work begins.

Do you provide fixed quotes?+

For defined work, we provide clear written quotes. Diagnostic visits and emergency call-outs may be priced differently depending on the issue and timing.

Can I request a quote online?+

Yes. Use the contact form and include the appliance type, symptoms, postcode and any useful photos. We will respond with the next practical step.

Do you cover landlord properties?+

Yes. We support landlords and letting agents with gas safety checks, boiler servicing, repairs and plumbing work.

What areas do you cover?+

Gas Services is based in West Bromwich and supports customers across Birmingham, Sandwell and the wider West Midlands. Appointment availability depends on engineer location and urgency.

What should I do during a plumbing emergency?+

If safe, turn off the water at the stop tap, contain the leak and avoid using affected electrics. Call us with clear access details.

Need a gas engineer or plumber?

Tell us what you need and we will help you choose the quickest practical next step.